Cancellation & Refund Policy
Thank you for your interest in Blackharriot home accessories! We understand that unexpected circumstances may arise, and we want to make sure you have a smooth experience with your purchases. This policy outlines the guidelines for order cancellations and refunds.
Order Cancellation
You can cancel your order free of charge within 24 hours of placing it. To cancel your order, please contact us by phone at +91 7907784460 or email us at info@blackharriot.com. We will process your cancellation request as soon as possible.
Order modifications
We understand that mistakes happen. If you need to modify your order after it has been placed (e.g., change the size, color, or billing address), please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible once your order has begun processing.
Returns & Exchanges
If you are not satisfied with your purchase, you may return it for a full refund within 30 days of receipt. Returned items must be in new and unused condition, with all original tags and packaging attached.
To initiate a return:
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Contact us by phone at +91 7907784460 or email us at info@blackharriot.com to request a return authorization (RA) number.
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Pack the item securely in its original packaging, along with a copy of your packing slip.
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Ship the return to the address we provide with your RA number. Please note that you are responsible for all return shipping costs.
Refunds
Once we receive your returned item and verify that it meets the return conditions, we will issue a full refund to your original payment method within 5-7 business days. Please note that it may take additional time for your bank to process the refund.
Non-Returnable Items
Some items may not be eligible for return or exchange, such as:
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Items that have been used or damaged
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Items that are missing original tags or packaging
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Customized or personalized items
Lost or Damaged Items
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If your order arrives damaged or is lost in transit, please contact us immediately at +91 7907784460 or info@blackharriot.com so we can assist you.
Contact Us
If you have any questions about our cancellation, return, or exchange policy, please don't hesitate to contact us by phone at +91 7907784460 or email us at info@blackharriot.com.